What we think about online casino Playfina

Lucky7Bonus's first impressions of Playfina Casino

Welcome to our review of Playfina, an exceptional online gambling platform which has been around since 2017.

We found that this website is an extremely reliable online gambling environment which is kept secure, looks good and polished and offers a multitude of options for you, both when it comes to gaming options and bonuses and tournaments, to ensure the most enjoyable experience!

This casino did quite impress us so we find ourselves quite eager to share our discoveries and experience with you.

Of course, we want to provide a well-rounded, honest review for our readers in Canada, so we must also point out aspects of the casino which we perhaps weren't totally in love with. Fortunately, there's not much negative to say about Playfina, which we were rather happy about!

In this review we shall give you a clear idea of:

• Playfina's selection of bonuses and tournaments

• The extensive game library which we had a really good tour of

• Its security systems, licensing and customer support services

• How to register and make transactions at the casino

These are the essentials, especially for those of you who are new to the world of online gambling.

So let's jump right into it, starting with the jaw-dropping menu of promotions curated at this casino.

What bonuses and promotions does Playfina have to offer?

We were quite impressed when we had a look at what is available on this website when it comes to bonuses, promotions and tournaments.

Most of the offers it has curated for its players are fixed, ongoing bonuses which you could take advantage of weekly or annually. Nine bonus packages are currently available on this gambling platform, with the welcome bonus being split into four parts in total.

As for tournaments, we were simply floored by a myriad of choices!

Tens of active competitions all of which present you with the opportunity of enjoying boosted versions of different types of gameplay and winning various prizes.

And! Apart from tournaments in collaboration with only the best software developers on the scene, Playfina also coordinates a series of challenges based on selected games from its library.

Don't get overwhelmed by this choice. Below, we give a brief description of everything you are able to try out at this casino.

Every bonus on this platform is activated with a promo code, so make sure you've used the correct one when you're making your deposit.

A competitive welcome package

The Playfina welcome package introduces new players to the website by giving them the possibility to claim up to $1,470 worth of bonus money and 600 free spins to be used on games of the casino's choice.

Although this offer doesn't total to as much as those at other casinos, it is a rather competitive one, which you could extend up to your fourth deposit as a new player on this website!

Claiming every part of the bonus isn't compulsory, however, in order to be able to get to the fourth stage of the bonus, you need to have claimed each part before that.

This is one of the most essential terms of the bonus. We do recommend you take a good look at the full list of terms and conditions before claiming any of the bonuses we discuss below in order to learn how they work.

1st deposit bonus

With a deposit of at least $25, you can kick off your Playfina adventure using a 100% match-up of up to $295!

In addition to this, you will receive your very first batch of 200 free spins which are to be used in the game Elvis Frog TRUEWAYS by BGaming.

The promo code you should input to activate this first part of the bonus is FIRST.

2nd deposit bonus

If you wish to continue reaping the benefits of the welcome package once you've exhausted all the perks that came with the first part, you may input the code SECOND when topping up your account for a second time.

This time, you are in for a match-up of 75% of up to $440 and yet another 200 free spins which can be put into effect in the game Lady Wolf Moon by BGaming.

3rd deposit bonus

On your third top-up, you can expect to get a 50% match-up of up to $735 and a final, massive batch of 200 free spins which you can use on one of BGaming's biggest hits: Gold Rush with Johnny Cash!

Claim the final part of the bonus by inputting the promo code THIRD while making your deposit.

Secret bonus!

If you've claimed all three parts of the bonus already, your fourth deposit will unlock a special, mysterious surprise which shall be automatically applied to gameplay through your account!

We loved this sweet surprise.

Not only is this something we have never seen at any other casino before, but it also keeps things fresh and exciting up until the end of the welcome package.

Only four weeks into your time at Playfina, you already experience something extraordinary and are kept on your toes thanks to unexpected gifts and offers!

You will not know what you're fourth bonus is until you have activated it.

Monday happy spins!

Every Monday, get your hands on up to 560 free spins, only at Playfina!

This recurring bonus grants you a batch of spins, the size of which depends on the size of the deposit you make on a Monday. Of course, the more your deposit, the closer you are to getting the full 560 spin batch!

• For a $25 deposit, get 30 spins

• For a top-up worth $70, get 80 free spins

• For $130, you can unlock 150 free spins

• When topping up with $270, get 300 free spins!

These free spins are to be redeemed through the game Aloha King Elvis by BGaming. Input the code MONDAY when making a deposit into your account in order to be eligible for these spins.

The weekly Wednesday bonus

The stakes are even higher on Wednesdays, with 500 free spins on the line for you to claim!

For this promotion too, the number of spins you receive depends on how much money you put in your account on a Wednesday.

• for a $25 top-up, you may expect to get 30 free spins

• for $55, get 70 spins!

• when depositing $115, you get 150 spins

• for $215, receive 250 free spins

To claim the bonus, make sure you input the code WEDFS when topping up your account. Get spinning on the slot Elvis Frog TRUEWAYS by BGaming to redeem prizes from these spins!

Benefit every weekend at Playfina!

Keep your weekends interesting when gaming on this site.

At the end of every week, you are able to claim a great reload bonus which grants you a 50% match-up of up to $400 and a package of 50 free spins with a minimum top-up of $40.

To redeem this bonus, type in the bonus code DEAL when making your deposit, anytime before 23:59 on Fridays!

Remember to activate your free spins in the bonuses section of your account before playing the selected slot Legacy of Doom by Belatra.

Happy, happy birthday to you!

You're in for a riveting birthday celebration at Playfina!

A regularly updated menu of birthday bonuses is on offer at this casino of which you can choose one to boost your gameplay on your very special day!

Normally the casino has a choice of at least three reload bonuses available for players on their birthdays, with a batch of free spins on the side!

Make the most of your birthday bash here at Playfina and give yourself a sweet birthday treat by claiming one of these brilliant promotions.

Remember to head over to customer support in order to confirm how you may claim and activate the bonus and check out the offer's terms and conditions to confirm which promo code you should use and what the minimum deposit is.

Since each birthday bonus is not identical, these details will differ for each one.

The Highroller bonus

Apart from being able to be part of the casino's VIP program, highrollers at Playfina are also rewarded with a sweet bonus tailored just for them!

These personalised bonuses will be made just for you depending on which level you have reached in the VIP club and your gaming style.

Enjoy a terrific reload bonus which is worth a 50% match-up of up to $1,450! And this is but one of the many rewards you're in for as a regular player at the casino, separately from the benefits which come with the VIP program.

Of course, you can't use this bonus before having joined the VIP program and in order to claim it, you must get in touch with your VIP account manager.

We give more details about the program itself later on in this review.

Fantastic competitions and tournaments

The casino's tournament section is always bustling with activity, with multiple tournaments being available every week!

From slot tournaments to live competitions, temporary themed races and of course, everyone's favourite Drops and Wins by Pragmatic Play!

Here at Playfina, the latter tournament comes with a $500K prize pool for live gameplay and a jaw-dropping $24 million prize pool for slots gaming!

Of course, we had to get a spin in, in order to cop a bit of this massive money pot. Tens of Pragmatic games are on offer here, ensuring you have the maximum variety possible to enjoy this amazing, exciting competition.

When interested in a tournament, make sure to read its description well.

Note all of the following:

• when does the tournament end

• what are the prizes available

• which games qualify for the tournament

• if a point system is in place for you to be able to win prizes

• whether or not you need to opt into the tournament

• if any wagering requirements are in place for winnings made through your participation

Challenges to keep you on your toes

Apart from a series of brilliantly fun tournaments, you may take part in, Playfina has also arranged thrilling challenges based on specific games in its library.

These challenges come with specific goals the competitors need to reach in order to qualify as winners. In terms of prizes, you could be looking as over $1,000 in cash dropped into your account! The size of prizes varies, and could also be worth under $100.

These reminded us very much of the races coordinated at Oddsring, another great casino you should definitely check out.

What's really exciting about this section of the casino are the live updates displayed on a banner at the bottom of the page, which tell us which players have been successful in these challenges! These definitely keep up the ante and make for a more competitive atmosphere here.

We loved trying these challenges out for some small bonus cash rewards and we think they are a rather original addition to the casino.

Playfina's VIP program

Finally, let's discuss how the most loyal members of the casino are rewarded for their activity on the website and participation in the aforementioned challenges and tournaments.

Apart from the highroller bonus, plenty of perks await as part of the casino's VIP program.

The loyalty program at Playfina is rather complex and is split into thirty-three levels through which you could smoothly climb your way up and collect prizes and benefits along the way!

Each of your deposits, games played, bets made and competitions you enter will contribute to your progression throughout the program.

To discover what are the criteria to advance and what you could get with each level, hover over the level number on the loyalty program map, which is depicted in the image below.

So what are you waiting for?

Get depositing and swiftly pave the way for yourself to be an elite member of this casino! The more points you collect, the quicker you make your way up.

Browse through thousands of incredible games in this library!

Every type of online casino game imaginable has been included in this casino's lobby!

We were very keen on taking a good look at all of the categories available in this game library, and think this website would be really ideal, one of our market's top competitors had it also offered a sportsbook section.

In this segment of our review, we explore each game category of Playfina's game library and give you a few of our top recommendations for players in Canada in terms of gaming options.

What genres of games are on offer on this site?

The game library is streamed in a very organised manner, making it super easy for you to specify your search and make it less time-consuming considering you could be scrolling through thousands of titles in this lobby in search of the right one for you!

You can find a grand choice of amazing slots in the casino's hot section. But you might also want to check out new and bonus buy for some good slot options.

You may also take a spin on a riveting progressive jackpot, take a chance at a classic single-player table game or even try something a little bit different in the instant wins section.

Finally, check out Playfina's immense live game centre which is packed with options, only from the providers on the scene.

Let's take a look at what's on offer in each category.

Numerous free slots!

We love that this casino's library is constantly updated with new releases from both well-known and established software developers, as well as newer, up-and-coming game studios as this makes for a really interesting mix of games, all of which have something different to offer.

Whatever style of slot you are looking for we're sure you'll be successful in your search here.

Find great options whether you're looking for a classic online slot or something so completely out-of-the-box that it should send you on a wild ride of fun and adventure!

Every time we visited the casino while experimenting with it we couldn't help but visit the new section as there was always something we had never tried before for us to explore.

These would be our top recommendations:

• Dice Bonanza by BGaming

• Sloth Tumble by Relax Gaming

• Lobster Bob's Crazy Crab Shack by Reel Kingdom

These games made our list because they ticked all the boxes for us. They were exciting and kept us on the edge of our seats wondering what path our game was going to take with every spin and turn.

Of course, we also really value the fact that these games are very well-made and flaunt beautiful, modern graphics making for a great experience for us both in terms of playability and visuals.

Try all of these slots and many more for free on our website!

A great choice of table games

Firstly, let's start by discussing the two specific categories the casino has curated for Roulette and Blackjack lovers.

These are two of the most popular casino games in the history of gambling and are very sought after in the virtual gambling scene too.

In these two specific sub-sections of the library, you will mostly find options for live Roulette and Blackjack sessions as well as a few single-player, virtual options, although the latter are in a gross minority when compared to the live options.

We do believe playing classic table games live when gaming online makes gameplay more exciting and interesting as opposed to playing alone with a bot. Live gaming does emulate the true feel of a casino better.

As for the general table games section of the library, here you will find each and every virtual table game available on the website, be it live or not.

Albeit the list is long, we do wish it was more diversified and offered more options for games such as Sic Bo, Poker and other traditional games.

Out of what was available these were our absolute favourites by far, for virtual, single-player gameplay:

• HiLo by Turbo Games

• Bonus Poker by KA Gaming

• 3D Baccarat by IronDogStudio

A bustling live lobby

As we've already mentioned, the live lobby here at Playfina is great!

A perfect menu of both live gameshows and old-time casino classics many of which are by the top dogs of live game production in the industry:

• Evolution Gaming

• Pragmatic Play

Should you be in a region in Canada where these two providers' live products are unfortunately unavailable, don't worry. Playfina has also added options from other dependable live producers such as Beterlive and Evoplay Entertainment too!

We were happy to find some of our all-time favourite, go-to live games in this lobby, such as:

• Crazy Time by Evolution

• PowerUp Roulette by Pragmatic Play Live

• Gravity Blackjack by Beterlive

• Mega Wheel by Pragmatic Play Live

• 6+ Poker by Quickfire

The only thing that could make this live lobby better would be the addition of a few live-specific bonuses in the casino's promotions menu!

Take your chance in any of Playfina's jackpots

Finally, one of our personal favourites for exciting gameplay: progressive jackpots!

Win by spinning, win extra cash from the jackpot prize pool and watch as your competitor's wins and losses affect the prize pool...all-in-all enjoy these riveting slot games with a major twist!

The selection does not only include progressive jackpots but fixed jackpots too. The only difference would be that fixed jackpot prize pools do not seed off from the players' bets and losses.

Although this section is packed with very familiar jackpot slots, we did discover a few new ones we had never come across before which was quite exciting for us!

Out of the slots we tried, these are our absolute favourites:

• London Tube by Red Tiger Gaming

• Dogmasons MegaWOOF by Popiplay

• Faerie Spells by Betsoft

• Eagle Power Hold and Win by Playson

Thousands of products brought to us by competitive software developers

When we visited Playfina, a whopping 72 providers' products were being featured in its game library.

Quite impressive! And what a collection the casino has racked up in collaboration with these professional game studios who have been pumping out impeccable-quality games for us to enjoy.

First, let's start by giving the spotlight to the better-established studios that have been dominating the industry and heavily influencing the process of game production for online casinos in the current market:

• Pragmatic Play

• Thunderkick

• Relax Gaming

• NoLimit City

• Evolution

These and many others have contributed their products to this website, colouring the selection with a myriad of great games we have grown to love over the years, and of course, all of these providers' most recent releases for us to explore too.

We have published reviews of all of these greats on our website, simply click the links above to check them out.

A few smaller studios are also featured in this game lobby, a couple of which we were already familiar with but others that were totally new to us.

These are the ones most worth mentioning in our opinion:

• Popiplay

• Petersons

• 1spin4win

• LuckyStreak

The latter is perhaps not the most recent studio but has yet to really make headlines in the live gaming world. We have tried a few of its products before, and were never disappointed!

Play for free at Playfina

Unfortunately, not all games are playable for free at this casino.

During our time there we came across some games which were not playable in demo mode, which was quite a disappointing discovery for us and probably one of the only negative comments we have to make about this platform.

We do believe this is an essential feature at any casino, allowing players, especially brand-new members, to test out the products on offer and explore whether or not the casino is for them. Obliging players to try games out for real money is not very attractive to us.

However, this should not discourage you from playing at Playfina as it is otherwise a great online gambling destination!

If you spot any games on this platform which don't have a demo mode available, but that you're curious about, head over to the free slots section on our website and try it out for free there!

Let's create our account on this site!

Hit the green sign-up button at the top right of your page.

Start filling out the form by adding your:

• email address

• strong and unique password

• location and preferred currency

If you're planning on using a bonus upon registration, you may already input the respective promo code into the designated space on the form.

Don't forget to confirm you are over 18 years of age and agree to the terms and conditions by ticking the corresponding box on the form. Remember that the legal age for online gambling in Canada is 19 and over.

The final step in the registration process is to head over to your email account and verify your address by following the link in the email sent to you by the casino.

You're now officially a Playfina member!

To play for real money, you must make a deposit into your account, whether or not you plan on using a bonus. Remember that this means that your gameplay will lead to real monetary wins, but also cause real losses from your account.

Is making transactions at Playfina complicated?

Let's take a look at an essential part of the casino - its banking section.

At Lucky7Bonus we always keep an eye out for casinos which offer payment methods which are local or make it easy for Canadian players to make transfers from their local bank accounts.

Luckily, Playfina offers a balanced selection of both fiat payment options and crypto banking options.

When it comes to fiat banks, the easiest one for Canadian players would be Interac.

We were a bit disappointed to find Paysafe isn't an option considering one of their most recent system updates made it incredibly easy for players in Canada to make transfers without needing to access third-party websites.

It would be ideal if Playfina added more payment possibilities directed towards Canadian players on its Canadian website.

When it comes to crypto payment options, some of the best are available such as Bitcoin, Ethereum and Binance among others.

Remember that crypto payments are always quicker than fiat payments especially when it comes to withdrawing your winnings from the casino, so perhaps you'd like to consider switching to a crypto bank for the purpose of your gambling activities.

Unlike other hybrid casinos, Payfina does not allow players to buy crypto through the casino.

Making a deposit

Head over to the website and log into your account.

At the top right, a bright green deposit button should be available to you. Clicking this button shows you all the different payment options you may use on this website.

The process of topping up your account may look a bit different when you're using fiat as opposed to crypto. However, with both fiat and crypto, deposits should be instantaneous.

Using a fiat banking method

• select the payment method you want to use

• input the amount you want to deposit

• input a promo code for the bonus you'd like to claim if any

• click deposit

• input your name, surname and mobile phone number

After these steps are complete, you shall be redirected to your bank's website where you may follow the prompts to finalise your deposit.

When using crypto

• select your preferred crypto bank

• specify the size of your top up

• add any bonus code you'd like to use

• scan the QR code or follow the link provided to finalise your deposit

Making a withdrawal

Allow us to start off with a tip: to keep things uncomplicated, we would always recommend using the same payment method to make a withdrawal that you used for your deposits. Unfortunately, here at Playfina, you will notice not all of the same payment methods are available for withdrawals.

We suggest taking a look at the options before making your first-ever deposit to decide whether it's possible for you to potentially use the same payment method you would use for withdrawals.

Secondly, make sure you've completed the KYC (Know Your Customer) identity verification process before making a withdrawal request.

To start making your withdrawal request, click on your account icon at the top right corner of the page and from the window which just toggled open, select cashout.

For withdrawals, whether you're using crypto or fiat, the process is the same.

• select the payment method you want to use

• fill in the form by inputting the amount you withdraw and your home address

This process is only a bit different for those of you who choose to use bank transfer. For this banking option, you must also provide bank account details.

When withdrawing using crypto, you can expect your winnings to be deposited to your account instantly but for fiat banks, the transfer might take up to six business days to be completed.

Facing an issue? No problem!

Here at Playfina, players are very well-taken care of and the customer services offered are on point, according to us.

Below we take a look at all the different methods of customer support available on the website and what precautions the casino is taking to ensure you, your funds and your personal information are kept intact and hidden in the case of a cyberattack.

Playfina's customer support services

We were quite satisfied with the customer support services available on this website.

There are three ways to get your issues solved should be having any problems using the Playfina website or gambling there.

• 24/7 live customer support chat

A small icon at the bottom right of your screen should be available but if not, toggle open the menu on the left of your screen and click the support button to trigger open a chat window.

The service was reliable, prompt and brought by polite agents who knew everything they needed to know in order to answer our questions. From our experience, this customer support service is dependable and made our time at the casino easygoing and pleasant.

We would always recommend using this type of customer service as it is easier to get your issues across via live chat and waiting times are definitely much shorter than they would be for support via email.

Through live chat you may be a lot more detailed in describing your issue to a human agent, who will in return, give you clear instructions and solutions to your issues.

• Email address

Clicking the support tab at the very bottom of any page on the website will redirect you to your email's inbox for you to be able to get in touch with higher management at the casino via email.

Bear in mind you might need to wait a couple of hours if not days to receive a resolution via email.

We think you'd be better off bringing the issue up via live chat and then moving on to email should the agent not be able to answer your question, in which case they themselves should escalate the issue to management.

• FAQ

When you scroll down towards the bottom of any page on the casino's website, you will find links to informative pages regarding Playfina's general T&Cs, terms for the use of bonuses, payment instructions and much more.

Perhaps, you might be able to find an answer to your question on one of these pages especially if it's not too complicated on an issue.

These information pages are very detailed yet concise and well-organised into subsections to make your search for an answer easier and less time-consuming.

Licensing and Regulation

Any legitimate casino should own at least one license issued by a valid governing entity which should oversee the casino's activity.

The main criteria the casino should meet in order to be awarded and maintain a license are:

• offering reliable customer support services

• having games in their libraries which have been tested and certified fair towards players

• guaranteeing fast and secure payouts to winning players

• keeping the website safe thanks to the latest technologies

• offering responsible gaming guidelines and support for addiction

Luckily, in its years of activity, Playfina has successfully met all these criteria and has been awarded a license from the Government of Curaçao and also holds the Antillephone License Validation.

The casino is also powered by SoftSwiss a high-profile online casino operator that has become very reputable in past years, and is run by Dama M.V. a familiar company which is responsible for many casinos we've reviewed on our website such as:

• BitStarz

• Oshi Casino

• Fight Club

• Axe Casino

Safety and security measures on this site

What does Playfina do to ensure security on its website?

First of all, players may fortify their accounts by setting up two-factor authentication to make accessing their accounts as difficult as possible for hackers to try to weasel their way in.

Of course, just like every other casino online, at Playfina, players must complete identity verification and wager all their winnings before withdrawing them. These are both processes which minimize the possibility of fraudulent behaviour and money laundering on the website.

Secondly, this platform is fully encrypted using state-of-the-art SSL technology which become a highly popular safety infrastructure for these websites, paired with firewalls.

Finally, we believe that in partnering up with only the most reputable and dependable online banks for your transactions, Playfina has maintained security on the website when it comes to financial activity.

All of the payment methods on offer have been tried and tested by millions of players, and they are not only used on online gambling platforms but in various other contexts where customers should share bank details online in order to make purchases.

Play on the go!

Unfortunately, this casino is not yet accessible through a mobile app, neither for Android nor iOS devices.

While we do wish the mother company works on soon releasing a mobile app for players keen on playing on portable devices, for the moment we do recommend accessing the website through a web browser should you wish to play on any device other than a PC or laptop.

Even for iOS users, we suggest you download Google Chrome to ensure the best experience possible with minimal occurrences of lags and bugs.

Of course, through a web browser on your smaller devices, you will still be able to access the casino's entire catalogue of games, log into your account and claim bonuses too!

These days, mobile gameplay is becoming so popular that software developers have been making sure to optimize their products for smaller screens making for the best, most enjoyable experience for you, wherever you are playing from!

Playfina: A brief summary of our extensive review

As you might have gathered should you have read our full review, we quite like Playfina.

We enjoyed perusing the immense selection of games and exploring new options, especially thanks to the challenges available on this website.

We were stunned to discover how much focus goes into creating a diverse gameplay experience for players here, coloured by varied gaming options, and many, many tournaments and games. And of course a list of fantastic bonuses all of which we have highlighted earlier on!

Let's take a look at why we feel this casino is a better option than others and why we think you should consider joining the platform.

Why pick Playfina over other casinos?

• Playfina employs a hybrid payment system, offering both crypto and fiat payment options

• The casino's list of bonuses seems to be never-ending, maximizing your chances of big wins

• The game library, both for single-player games and live games is full of brilliant options which we really enjoyed trying out, full of newly released games

• An original take on competitive online gambling

• Regular active accounts are rewarded not only through the VIP program but also thanks to customisable highroller bonuses

• the customer support services and safety structures on this website are super reliable

• the website looks cool, clean and modern and is foolproof

Bringing our Playfina review to a close

All in all, our Playfina rating is really good.

We must admit, we will be visiting this casino again soon as it was a wonderfully pleasant experience gaming here.

We detected very few negative aspects about this website, majorly the fact that it does not yet have a mobile app available and the fact that not all of its games, at least slots, are not playable in demo mode.

Other than that, the casino is fantastic, offering thousands of gaming options and exceptional ways for players to make their gameplay more fruitful and exciting.

It's truly an impressive platform which we think could become one of the best online gambling hotspots on the Canadian market.