Queen Vegas
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What we think about online casino Queen Vegas

Last updated on October 21, 2024
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Lucky7Bonus' feedback on Queen Vegas

Queen Vegas has not been making so much noise on the Canadian market and we can understand why.

The casino has been around for just over a decade and admittedly, the website seems stuck in time. It is not contemporary or visually attractive and has certainly been having a hard time bringing in new audiences because of this.

However, this casino should not be slept on.

Yes, Queen Vegas does have some weak points in comparison to the competitive casinos appearing on the scene these days, however in this review we strongly outline it biggest strengths which set it apart.

This is a safe and reliable casino which emphasizes an important aspect of online gambling - responsible gaming. With a great selection of games and an incredible VIP club, we think Queen Vegas is worth a try.

Pros & Cons for Queen Vegas

    Plus
  • An amazing VIP Club which could win you a vacation or tickets to a sports event!
  • Plus
  • Great quality games and a well curated game library
    Minus
  • Old website with an uninteresting design
  • Minus
  • Live customer support is not easily accessible

Established in 2011, Queen Vegas has often stood out for the wrong reasons.

With an unfashionable website and promos and offers which just are not on par with other casinos, it's clear why this casino's name has not been on everyone's mouth in recent years.

We have carefully reviewed Queen Vegas and honestly, at the end we had a pretty good time.

This is a simple casino, which has a lot to offer in terms of games coming from the best providers of the industry. As for promos, although they're not all that great, they are made up for that with a fantastic VIP club.

We encourage you to be a bit adventurous and dive into our review of Queen Vegas to get a clearer idea what this casino has to offer, especially to new players still experimenting with online gambling.

Enhance Your Gaming Experience at Queen Vegas

Queen Vegas does have a few promotions going on, however, they are very simple and humble in comparison to what we have seen at other online gambling platforms.

When we were visiting, three promotions were active.

What was interesting about this casino is that it does have new offers everyday, however these are very small bonuses which mostly come in the form of free spins.

We mention later on that this casino obviously puts a lot of thought into responsible gaming. It is perhaps the only casino where we felt this effort so obviously and we really appreciated it.

We believe that the bonuses offered here are so modest in an attempt to not encourage players to spend too much money on online gambling.

Let's take a more detailed look at the three offers we were able to make use of at Queen Vegas.

The Welcome Bonus

New members at Queen Vegas will receive a Mega Spin for every $1 they deposit into their accounts on their first deposit only.

You will need to make a deposit of at least $10 to be eligible for this bonus.

A Mega Spin multiplies the value of your bet by 100x! For the price of only $1.

This is an interesting take on a welcome bonus in our opinion, as we have grown accustomed to the 100% match-ups we normally get at other casinos.

Although this bonus is not as flamboyant and massive, it still maximizes a player's chance of winning a lot, by 100x to be exact!

The terms for this bonus are that the Mega Spins can only be used on the game Spina Colada by Yggdrasil and any winnings must be wagered 60x within 30 days.

Admittedly, we were a little thrown off by these incredibly high wagering reuqirements at Queen Vegas casino.

Daily Picks

Players who log into their account at Queen Vegas daily are in for a treat.

The casino will reward your loyalty by giving you small prizes for logging in.

Various gifts will be up for grabs from day to day including:

  • bonuses on your deposits

  • double up offers

  • combo offers

  • free spins

Every day, a new gift is available!

Queen Vegas's VIP Lounge

Join the casino's VIP lounge, an exclusive club, which comes with various perks for the most loyal players at the casino.

You will immediately be considered a member of the VIP club when your start being more and more active at the casino.

The more you play and deposit at Queen Vegas, the further up you will get within the levels of the VIP Club. Watch the bar at the top of the page fill up each time you log in!

What's in store?

  • a free bonus each time you get to a new level

  • a VIP Account Manager

  • participation in special events

  • the ability to claim exclusive VIP promotions

  • recurrent surprise bonuses

Players who get to the Executive Level of this club, the highest level, will be in the chance of winning a trip to a secret destination or get tickets to a sporting event!

The Game Library at Queen Vegas

Queen Vegas offers a diverse game library which offers the following game genres:

  • Slot Games

  • Video Poker

  • Roulette Games

  • Card Games

  • Live Casino Games

  • Jackpots

We think this is a solid menu, which hits the tastes of various, diverse audiences.

The game catalog is easy to make your way around and fortunately, you will have the opportunity to try many of thes egames for fun before making deposits and playing for real money!

Remember that the availibility of any of the games we mention is this review depends on which region of Canada you are accessing the casino from.

Regulations regarding the restriction of games may differ from state to state.

The Selection of Slots

This casino's selection of slots does not reach the same heights as that of other casinos, only going up to a couple of hundred games.

However, this does not mean that the selection is poor or unsatisfactory.

We were pleased to spot a few of our all time favourites at this casino!

The games here are brought by incredible providers which puts our minds at rest regarding fairness and the entertainment factor too.

We think this casino is an ideal spot for new players who are still trying out online gambling and want to explore the possibilities. Here at Queen Vegas you can try out some of the best games the igaming industry has seen so far!

These are our recommendations:

  • Sweet Bonanza by Pragmatic Play

  • Gates of Olympus by Pragmatic Play

  • Wanted Dead or a Wild by Hacksaw Gaming

  • Pinup Girls by Pragmatic Play

  • Net Gains by Relax Gaming

Many of these amazing games are available to try out for free on our website. Head on over to our free slots page and check them out before spending real money on them at the casino.

Jackpot Games

Although none of the Mega Moolah games are available here, we were very happy to have the opportunity to play some of Relax Gaming's Dream Drop progressive jackpot games!

These are rather recent series of progressive slots which in our opinion, are putting up real competition to Microgaming's Mega Moolah which has been around for years.

The selection of jackpot games here is small, but coloured with brilliant options such as:

  • Pine of Plinko Dream Drop by Relax Gaming

  • King Kong Cash Jackpot King by Blueprint Gaming

  • Frost Queen Jackpots by Yggdrasil

The Live Casino Section

Quite a few live games are available at Queen Vegas casino most of which are brought by Playtech.

You will be able to play all sorts of games including:

  • live game shows

  • Baccarat

  • Sic Bo

  • Spin the Wheel games

  • Poker

Not all the options we would have liked are here however, we still found ourselves occupied with was available.

Apart from this, a few of the options are game lobbies which means that you will be redirected to the provider's lobby of games of that genre - containing multiple options not only one game!

In our opinion, these are the games you should try:

  • Deal or No Deal The Big Draw by PLaytech

  • Sweet Bonanza Candyland by Pragmatic Play Live

  • The HiLo Club by Playtech

Providers at Queen Vegas

As we mentioned the game library here is not as large as that at other casinos however, the game options are simply amazing!

This is because the casino collaborates with the best producers in the igaming industry, ensuring that what it offers is only excellent quality games.

A few of the providers at Queen Vegas are:

  • Pragmatic Play

  • Playtech

  • Hacksaw Gaming

  • Blueprint Games

  • Wazdan

Making Transactions at Queen Vegas

Many games at this casino are playable for fun. We do recommend testing games out prior to spending money on them. Explore the casino and discover what's for you first!

If you're ready to deposit money, follow our guide below for a step-by-step tutorial on how to do so at Queen Vegas Casino.

Fortunately, quite a few of the payment options below are available to us here in Canada.

However, this does depend on the region you are accessing the casino from.

We recommend using the same payment method for both your deposits and withdrawals to make things easier for yourself.

Unfortunately, no crypto options are available at Queen Vegas yet.

Making Your Deposits

In the your account section of the casino, you will be able to select the deposit option to start off the process. You may also go to the cashier section.

For most of the payment methods the minimum amount you can deposit is $10. Input the amount you would like to top up your account with and select your preferred payment method.

Unfortunately, at Queen Vegas many payment methods will charge a small fee for transactions.

Once you've followed all the prompts brought up by the option you selected to finalise the deposit, you should be able to see that your money is immediately available on your account balance.

Requesting Withdrawals

When withdrawing for the first time you will need to prove your identiy. To do so, the casino will ask you to upload clear, legible copies of the following documents:

  • your passport or I.D. card

  • a recent utility bill that shows your current home address

You might even need to provide proof of your source of income. Make sure that the personal details shown in the documents above match those you provided when creating your account.

It typically takes up to 24 hours for the QueenVegas legal team to verify your identity.

After that, you can go ahead and make your withdrawal request.

Withdrawing money is a very similar process to depositing.

Start off in your account again, in the cashier section and select the withdraw option.

Pick your preferred withdrawal method and enter the details you are asked for along with the amount you wish to withdraw.

Depending on what withdrawal method you choose, the time it takes for your money to arrive in your account varies from minutes to days. The longest waiting time is for Visa and Masetrcard normally, which could take up to six business days.

Is Queen Vegas a Reliable Casino?

QueenVegas is licensed by the Malta Gaming Authority (MGA).

The MGA license is one of the most prestigious and sought-after online casino licenses in the industry.

It upholds strict rules concerning the fairness of games, the company’s financial state, payouts to winning players and guidelines regarding responsible gaming and anti-money laundering systems.

In addition to this license, all games at QueenVegas have been independently audited by iTech Labs for legitimacy. The iTech seal confirms that all the games here are provably fair.

The latest secure socket layer technology encrypts the platform, and the Queen Vegas platform is kept safe by state-of-the-art firewalls ensuring that all your private information is kept secure and that transactions are monitored.

Queen Vegas's Customer Service

The live chat option at this casino is not the most accessible.

It was the first time we were at a casino where we had easier access to support via email and we have to say we were pleasantly surprised.

You can email any queries to the casino 24/7 email address: [email protected] and the management and agents will get back to you shortly within a couple of hours maximum. At least, this was our experience.

A telephone number is also available but keep in mind that calls may come with costs.

Although we normally prefer a live chat, the service we used here was satisfactory. Having said that we believe it would be ideal for this casino to make its live chat more reachable.

Registering at Queen Vegas in Canada

The registration process at this casino is pretty basic and similar to what we have grown accustomed to at other casinos.

Complete the sign-up process by providing the following details:

  • your full name

  • your DOB and gender preference

  • your email address and mobile phone number

  • your home address

  • create a creative username and strong password

The final step is choosing whether or not you want to set deposit limits for yourself at this casino at this stage.

We really appreciated that from the get-go, this casino puts emphasis on responsible gaming and reminds players to set limitations for how much money to spend on gambling.

You can select what limits to set for yourself daily, weekly or monthly.

Before continuing, you will need to get your mobile number verified. You can expect to receive a code on the number you provided when signing up.

Does Queen Vegas Have a Mobile App?

Admittedly, this casino looks outdated and stagnant. The website is not very interesting visually, especially in comparison to incredibly designed casinos such as N1 Casino, Oshi and Twin.

We were not at all surprised to discover that no mobile app for iOS or Android is available for Queen Vegas. However, a desktop app is available.

You may take a chance accessing the website through a mobile browser if you want to play on the go. All the games will be available on mobile and you will be able to complete all other actions such as depositing and withdrawing money.

However, we personally would not recommend this casino in particular for mobile gaming. We believe options such as Casumo are much better suited for this.

To Conclude Our Review of Queen Vegas Casino

We've come to end of our review, we hope that at this point your opinion of this casino iis just as positive as ours.

Queen Vegas definitely has a few points which need improvement, starting with its look. If the casino wants to expand its audiences, it should keep up to date with its aesthetic.

We also think that in terms of customer support, the live chat should be given priority and be made more accessible.

We were not bothered by the fact that the promotions here are so meagre since our activity immediately made us members of the VIP club which granted us amazing perks we really enjoyed!

As for the selection of games, it's simply fantastic! A small library which is made up of only great games which a provably fair, are super entertaining and guarantee wins.

If you want to learn more about other casinos tested by our experts, do not hesitate to check the following pages:

Frequently asked questions

✔️ Is QueenVegas a reliable casino?

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🤑 What is QueenVegas's best bonus?

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⏲️ How long does it take to make a withdrawal at QueenVegas?

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🔒 Is QueenVegas casino regulated?

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✔️ Is QueenVegas a reliable casino?

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🤑 What is QueenVegas's best bonus?

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About the authorClaude Gillet
337 articles
✅ Reviewed by Head of Content
Expertise :
Blackjack
Poker
Since 2019, Claude has been the editor-in-chief. His experience of over 10 years in the online casino world allows him to have an expert eye on the articles that come out. His expertise in online media means he can enhance your experience with innovative and unique content.

Quickfacts on Queen Vegas

OwnerOwner
SkillOnNet Ltd.
FoundedFounded
01/01/2011
Min. depositMin. deposit
20

What we think about Queen Vegas

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Support
Global rating

7.80 / 10

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