What we think about online casino Spin Casino

Spin Casino appeared in the online casino market in Canada decades ago, making it one of the longest-active casinos in the scene.  

Despite some aspects that can be significantly improved upon, this online casino can provide an excellent gaming experience to Canadian players, offering some of the best casino games on the market! 

Let's dive into these pros and cons, starting from the promotions that it has on offer. 

Bonuses and Promotions 

Discover what new bonuses are on offer each day in the ‘Promotions’ section at Spin Casino Canada! 

Here, Canadian players will be able to check which bonuses and special tournaments are available, with each day bringing with it a new promotion to take advantage of. 

Unfortunately, when it came to promotions, Spin Casino did not impress us very much. 

The choices are not many and, in comparison to other online casinos, the offers obtainable here are relatively small.  

Welcome Bonus 

The welcome bonus at Spin Casino Canada is split over your first 3 deposits and is only available to new players who have created their player account. 

In total, this casino bonus is worth $1,000! 

• 1st Deposit: 100% match up of up to $400  

• 2nd Deposit: 100% match up of up to $300 

• 3rd Deposit: 100% match up of up to $300  

Here are some terms and conditions that you should be aware of: 

• The minimum deposit limit is $10. 

• The maximum bet amount is $8. 

• The bonus is subject to a 70x wagering requirement. 

• Extra: Receive 10 daily free spins after placing your 1st deposit! 

• The bonus can only be claimed within 7 days of registration. 

• The maximum withdrawal value of any winnings from this bonus is 6 times the 1st deposit amount. Any remaining balance will be forfeited. 

Bonus Wheel     

Once you've made your very first deposit at SpinCasino, you will be eligible to spin the Spin Bonus Wheel.  

You can spin the wheel daily for your chance at amazing prizes!  

A few examples of what rewards you are entitled to are: 

• Free spins 

• VIP points 

• Free bonus money  

Overall, we think that this is quite an interesting feature to add to the casino, giving players a surprise to look forward to every day!  

Collect Loyalty Points at Casinos 

Your activity at Spin Casino Canada will earn you Loyalty Points which Canadians can use to redeem special bonuses and prizes! 

You will obtain these points by depositing and wagering real money, as well as playing games at this casino.  

Players can start redeeming gifts once they have collected at least 5,000 points! 

Spin Casino's VIP Program 

Spin Casino's Loyalty Program accepts players from the moment they sign up and start depositing and playing at the casino.  

However, the final level of the program, Privé, is exclusive, by invitation only. Regular, loyal players who meet certain criteria at the casino will be sent an invitation via email.  

The program is split into 6 levels and new players start off at the Bronze level: 

Check which level you're at and how many points you need to collect until you are promoted by hovering over your username at the top right-hand corner of the page and selecting ‘Loyalty’.  

Being part of this program comes with several benefits, including leveling up to receive daily special bonuses.  

Unfortunately, the VIP experience does not come with as many benefits as we have grown accustomed to seeing at other online casinos. Despite this, however, we still think that that are several pros to joining this program. 

Check out the ‘Loyalty Specials’ section to discover which games will win you more points every week! 

Tournaments  

Each week, Spin Casino updates its list of temporary tournaments that Canadian players can participate in. 

Check out what is available by clicking the ‘Tournaments’ tab that you will find in the game library.  

In this section, you can also take a look at the upcoming tournaments that would be starting soon. 

Before participating in any tournament, make sure to check out its terms and conditions. 

Should you have any doubts about the competition's progression, don’t hesitate to get in touch with Customer Support.  

By playing at Spin Casino, you can also benefit from a no-wager bonus! 

The Game Selection at Spin Casino Canada 

This casino's game selection stands at over 1,200 games. 

Whilst this is a pretty solid number of games, we must admit that we expected much more from a casino that has been active since 2001.  

Spin Casino's game library is often updated with new game additions from incredible software providers, each of which are producing casino games with very interesting gameplay and mesmerizing graphics.  

Slot Machines 

The slot section at Spin Casino is simply overflowing with amazing game options. The majority of which are contemporary games which offer a great gaming experience to players. 

Hundreds of casino games brought by remarkable providers, some of whom are the most popular in the field like Pragmatic Play and Games Global.  

This is proof that the casino has carefully made connections with trustworthy providers to offer a selection of games that will give Canadians the best gaming experience possible!  

Some of our favorite games from Spin Casino's library are: 

• Gates of Olympus by Pragmatic Play 

• Immortal Romance by Games Global 

• Fortunium by Games Global 

• Madame Destiny Megaways by Pragmatic Play 

• Wild Scarabs by Games Global 

Games Global is one of the biggest game providers in the industry, which has been active since 1994! Providing games since the very conception of online casinos.  

Progressive Jackpot Games 

When we visited, over 68 progressive jackpot games were available at Spin Casino Canada. 

This is not such a large selection, but the games available all featured top-notch jackpots, which we definitely recommend checking out. 

We were pleased to see that a few titles from Games Global's Mega Moolah series were featured in this list of games.  

Mega Moolah is known to be the highest-paying progressive slot game in online casino history, making headlines in the community in 2018 when a player was paid out with a $21M jackpot.  

But these aren't the only great games available at this casino. These are our suggestions for you, all supplied by Games Global: 

• Sisters of Oz WowPot!

• Gold Factory Jackpot Mega Moolah

• Book of Atem

• Mega Moolah Megaways

• Peaky Pigs

Daily jackpot games are also an option at this casino however, these games do not get their own category in the game library.  

Live Dealer Games    

Spin Casino's Live game options are not many. 68 live games are available at this casino and the majority of them are classic table games such as: 

• Roulette 

• Blackjack 

• Baccarat 

• Andar Bahar 

Not many options are available for live game shows, unfortunately. 

The games here are all brought by Pragmatic Play Live and OnAir Entertainment. Luckily, both these providers' games are playable in Canada. However, this may vary depending on which region of the country you play from.  

These are our favorite games from the small selection available at Spin Casino Canada: 

• Live Mega Wheel by Pragmatic Play Live 

• 9 Pots of Gold Live Slot by OnAir Entertainment  

• Live Mega Sic Bo by Pragmatic Play Live  

Software Providers 

Games by amazing providers are featured in Spin Casino's game library.  

The casino started out with games from only a few major providers such as Games Global, NetEnt, and Evolution.  

Unfortunately, many casino games from providers like Evolution are restricted to Canadian players. With the exception of Ontario, many provinces in Canada must abide by this restriction. 

Luckily, the casino has spread its wings since its initial launch in 2001 and now collaborates with many providers including: 

• Pragmatic Play 

• Games Global  

• Rabcat Gaming  

• Gameburger Studios 

• SpinPlay Games 

• Crazy Tooth Studio 

Many of the newer games on this list are operated by well-established software providers, therefore have the guidance of professionals in the industry.  

Nowadays, the focus of games is not only the gameplay and high RTP but an immersive storyline and attractive visual elements along with that. All these factors come together to create an elevated gaming experience for the player.  

Whilst we think that the list of software providers that this casino has collaborated with ought to be much longer, we are pleased with the quality of the games on offer. 

Deposits and Withdrawals at Spin Casino Online     

At Spin Casino, there are quite a few payment options for Canadians to choose from, however, unfortunately, no crypto options are available.  

Spin Casino has created partnerships with many dependable fiat payment methods such as: 

• Visa 

• Mastercard 

• MuchBetter 

• Interac 

• iDebit  

• Neosurf  

Interac is probably the best option for us in Canada.  

Remember that, ideally, you always use the same payment method for both your deposits and withdrawals at the casino.  

How do I make a deposit? 

To place a deposit at Spin Casino online, simply follow these steps: 

1. Start off by clicking the ‘Bank’ button in the top menu banner on your screen. 

2. From here, choose your preferred payment method.  

3. Select how much money you'd like to deposit into your account.  

4. You will also be able to choose to use any of the casino bonuses available to you.  

5. When you hit the pink ‘Deposit’ button, you will be redirected to your bank's website to finalize the deposit process. 

6. Follow the prompts. Your deposit should be immediately transferred to your account balance at the casino. 

7. Remember that, at this online casino, the minimum deposit is $20.  

How do I make a withdrawal?   

Before making your first withdrawal request at Spin Casino, make sure you've completed the verification process through your account at the casino. We explain how to do this in the ‘Registration’ section below.  

Once you’ve completed this, you can go ahead and request your withdrawal: 

1. Access the ‘Bank’ tab from the top menu banner and select the ‘Withdraw’ option. 

2. Select your preferred payment method out of the options available.  

3. Input the amount you would like to withdraw. 

4. The process from here on is very similar to depositing. You will need to access your bank's website to finalize your request. 

For your withdrawal, the waiting time to receive your payout depends on the payment option you have chosen.  

On average, when using fiat payment methods, this process could take up to 6 business days.  

Is Spin Casino Canada a Reliable Platform?    

Spin Casino was launched in 2001 and is owned by Betway Limited, a renowned online gambling company that got started a couple of years later in 2006 and has since acquired ownership of this casino.  

The casino platform has recently been "refurbished", including an update of the website and the safety systems that it has in place.  

Although the website is not the most unique or attractive, it is very user-friendly, which takes priority in our books.  

Spin Casino is fully licensed and regulated by the Malta Gaming Authority (MGA). 

The authority ensures that this casino: 

• Provides a safe gambling space for players, both in terms of privacy and data protection and when it comes to responsible gaming and addiction support. 

• Offers a selection of provably fair games  

• Guarantees payouts to winning players, upon request 

The casino is encrypted with a 128-bit Secure Socket Layer encryption. This is one of the most modern and reliable encryption systems at the moment which is employed by many online casinos.  

Customer service at Spin Casino Canada 

The customer service at Spin Casino could definitely be improved.  

Firstly, it is quite inaccessible on the website. The best place to start a live chat is through the ‘My Documents’ section of your account.  

Secondly, the service isn't as immediate as we would like. No matter what time of day we tried reaching the live agents, we were always left waiting between 5 to 10 minutes to be connected.  

This, unfortunately, does not reflect well on the casino. Why are so many customers constantly seeking customer support, 24/7?  

When contacting the online casino, we were told that the customer support manages customers from multiple casinos and not only one.  

Unfortunately, this means that customers are left waiting for a long time while a limited number of agents are trying to deal with so many customers across numerous casinos.  

To make matters worse, it seems like this causes confusion for the agents, who we sometimes caught giving incorrect information to answer questions.  

Creating Your Spin Casino Online Account    

In this step-by-step guide, we explain how to register your player account at Spin Casino: 

1. Let’s start off by clicking the ‘Register’ button at the top right-hand corner of the screen. Alternatively, you can click on the pink ‘Sign-up’ button in the center.  

2. Provide the following information to create your account:  

• Country and region 

• Original username  

• A strong password  

• Email address 

• Mobile phone number  

• Full name  

• Date of birth 

• Gender preference  

• Preferred language and currency  

• Home address 

Remember to confirm that you are over 18 years of age and hit the ‘Register’ button. 

Unfortunately, players residing in Ontario are not allowed to open a player account with this casino. Keep in mind, however, that this may change in the future. 

To finalize the verification of your identity, all registered online casinos require their players to follow the KYC procedure. 

This is a necessary step that all players must complete to be able to make withdrawals from online casinos.  

To start this process, head over to your ‘Account’.  

Go to the ‘My Documents’ section and upload the following personal documentation:  

• A copy of an I.D. card, passport, or driver's license  

• A recent utility bill which shows your home address clearly 

• On rare occasions, a copy of a recent bank statement or payroll receipt 

Make sure that all the personal information on these documents matches what you provided when creating your online casino account.  

This process will be finalized within 24 hours. 

Is a Spin Casino mobile app available?    

Spin Casino has a mobile app available on both iOS and Android devices.  

Fortunately, this app functions well on both platforms and has been updated to provide all the services that the casino offers, in addition to a few exclusive games available only on the mobile app!  

This means that you have access to over 1,200 games just in the palm of your hand, on the go.  

You will also be able to make deposits and withdrawals and claim bonuses through the mobile app without any issues. 

Spin away on Spin Casino's fantastic mobile app!  

Conclusion: Spin Casino Review 

With over 20 years of experience, we would have expected this casino to be an ideal gambling destination for veteran and amateur players alike.  

However, at the end of our visit at Spin Casino, our idea of this casino has certainly changed.  

Sure, the casino hits the nail on the head with its choice of games. When it comes to slots, this is perhaps one of the best selections of games we have ever browsed, with hundreds of new, modern games being featured here.  

Albeit the selection of live casino and progressive jackpot games not being so large, we think that here too, the casino offers a sufficient choice colored with a variety of diverse options.  

The casino let us down primarily when it came to the customer support service. For a casino that has been around for so long, we certainly had higher hopes for excellent customer support.  

In terms of promotions, although a few are available, they are simply not up to par with those we have been enjoying at other casinos. They are very simple promotions which do not offer too much to Canadian players.  

The only exception to this is the Welcome Bonus at Spin Casino which is worth a whopping $1,000 in total!