Jackpot City
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What we think about online casino Jackpot City


JackpotCity is a peak casino name; it pretty much paints the picture of a digital Las Vegas, accessible from your couch, in Canada. JackpotCity dates back to 1998 and is one of the oldest operational sites in Canada. This casino is fully licensed by both Kahnawake and Malta Gaming Authority. JackpotCity is not banking on huge numbers of games to attract players. The focus is rather on managing and improving a safe platform that offers their players peace of mind at every step of the interaction. We have gone through and reviewed all the flows of this casino, and you can read about our findings in this extensive casino review.

How do I register at JackpotCity

To register a new account with JackpotCity, you need to click on either 'Sign up' or 'Login'-buttons. This will open up the registration process where you need to provide the following:

  • Country of Residence

  • Username

  • Email

  • Secure Password

  • Name

  • Date of Birth

  • Gender

  • Preferred Language

  • Telephone

  • Full Address

Optionally choose to receive free bonus and promotional offers/ Accept the general terms and privacy policy and hit the 'Register-button. You will then be asked to verify your email address. Simply go to your email inbox, open the email from JackpotCity and follow the instructions in the email.

Casino games and providers at JackpotCity

As you may expect from a casino named JackpotCity, there is an emphasis on progressive jackpot games. You will find the biggest and best jackpot slots that regularly have growing jackpots in excess of $10,000,000. All in all, there are over 600 games to choose from at JackpotCity. Ranging from traditional slots, immersive video slots, live casino games, table games, online keno, online bingo and video poker. The navigation of games is intuitive, and all games can be accessed from a user-friendly lobby. You can access the games from the device of your choice and choose between free slots and real money slots. Currently, there are over 500 games adapted to mobile devices. he only weak point of this casino is that they only have three providers integrated. Thankfully, it's the top three in the world. So, the games offered are of the highest quality. But we miss alternative games and indie titles from other successful, smaller game providers. All games in JackpotCity are audited and certified by eCOGRA for fairness.

JackpotCity and Progressive Jackpots

As we already highlighted, JackpotCity is all about the blockbuster, life-changing jackpots. You will find the Mega Moolah series, which currently has a progressive jackpot worth $16,396,054. There is also the immensely popular Wheel of Wishes, currently with a progressive jackpot worth $19,643,501. Other jackpot games include titles like Treasure Nile and Major Millions. The main drawing point of the Mega Moolah games is the low-entry barrier in terms of money you have to risk. This slot accepts bets of $0.25 per spin. Not too shabby to only have to risk $0.25 for a chance to win $16 million. The chances of winning scale proportionally to your stake. So if you bet $0.50 instead of $0.25, you increase your chances of winning by twice as much.

JackpotCity Live Casino

The live casino games at JackpotCity are, of course, powered by Evolution. In these games, you can interact with friendly real-life dealers through high-definition live streams. With live games, you also get a social gaming experience by interacting with other players on the table. In all of Evolution's live tables, there is a great atmosphere reminiscent of land-based casinos. Multiple cameras and angles will give you an immersive gaming experience whether you are playing live roulette, live blackjack or live baccarat. In addition to the traditional live casino games, you can find newer additions from Evolution such as Football Studio, Side Bet City, Monopoly Live, Deal or No Deal and Dream Catcher.

The best game providers at JackpotCity

There are only three gaming providers plugged into JackpotCity. The majority of all games come from Microgaming and are complemented by NetEnt. For the live casino, Evolution powers all the tables. As we already highlighted, having so few providers reduce the diversity of the game offers. Thankfully, JackpotCity chooses to work with the best in the world so the game offering in this casino is of the highest quality and will provide you with entertainment for months on end.

A multitude of slot games at JackpotCity casino

Out of all the 600+ games found in JackpotCity casino, the majority is slot games. You will find the best titles from Microgaming and NetEnt, including:

  • Agent Jane Bond

  • Anderthals

  • Mining Fever

  • Fortunium

  • Ancient Fortunes: Zeus

  • 9 Masks of Fire

  • Breakaway Ice Hockey Slot

  • Immortal Romance

  • Thunderstruck II

  • Maui Mischief

  • Animals of Africa

  • Shamrock Holmes Megaways

Bonuses and promotions at JackpotCity

JackpotCity has a massive welcome bonus that stands out among the competition in Canada. Besides this bonus, regular players can enjoy promotions daily. JackpotCity casino rewards loyal players with a daily deal, a matching bonus offer on any deposit made. This deal is unique to each player and different depending on your gaming habits in the casino. Players can also take a spin on the Bonus Wheel for a chance to win free spins, bonus money and other rewards.

JackpotCity Welcome Bonus

One of the main attractors of JackpotCity is their generous welcome bonus worth $1,600. The welcome bonus comes as a package and is only available to new players. The bonus is released in four stages, spread over your first four deposits as per below:

  • First Deposit - 100% up to $400

  • Second Deposit - 100% up to $400

  • Third Deposit - 100% up to $400

  • Fourth Deposit - 100% up to $400

The wagering requirement (WR) of the JackpotCity welcome bonus is 70x. This looks brutal. But we would like to highlight that this only applies to the bonus amount. Let us explain. Usually, in Canadian online casinos, the wagering requirements are 35x for both the deposit amount and the bonus amount. For example, if you deposit $200 and receive another $200, typically, online casinos would have the wagering apply to the total amount of $400. In JackpotCity's case, the wagering requirements only apply to the bonus amount of $200. This effectively makes the 70x WR comparable with 35x WR. So, while you may frown upon seeing 70x WR, the prospects of clearing the bonus are much greater than that. To redeem the welcome bonus, you need to deposit a minimum of $10 within seven days of opening your new JackpotCity account.

JackpotCity VIP and Loyalty Program

JackpotCity has a no-fuss, straightforward loyalty programme for their players. Play games in their casino for real money, earn a point and convert the points into money you can play with. There are six different levels in the loyalty programme:

  • Loyalty Level 1 - Bronze

  • Loyalty Level 2 - Silver

  • Loyalty Level 3 - Gold

  • Loyalty Level 4 - Platinum

  • Loyalty Level 5 - Diamond

  • Loyalty Level 6 - Prive

New levels will unlock better perks and benefits. These include free spins, exclusive offers, daily deals, bonus money, dedicated support, and prioritizes withdrawals. Play more and reap the benefits!

Deposits and withdrawals at JackpotCity

Making transactions to and from JackpotCity is safe, secure and very fast. You will find that most withdrawals are processed within 24-48 hours. If you climb in the loyalty programme, you can enjoy prioritized withdrawals, reducing the processing times even further. JackpotCity really stands out from other online casinos thanks to their dedication to fast transactions.

How do I deposit money to JackpotCity casino in Canada?

While you can play slots for free after registering for an account, you probably want to start playing with real money at some point. When that time comes, log in to your account and go to the payment method section. Choose deposit. Pick your preferred deposit method. The following are available to Canadian players:

  • Visa

  • Maestro

  • MasterCard

  • Neteller

  • Skrill

  • Paysafecard

  • WireTransfer

Regardless of whether you use Skrill, Visa or Paysafecard, the process of depositing is more or less the same. Provide the payment details that are asked for, enter your wallet id, card details or Paysafecard. All deposit methods are instant, so you can expect your money to arrive the same second you confirm the payment. The minimum deposit limit at JackpotCity is $10.

How do I withdraw money from JackpotCity in Canada?

After you got lucky, won some money and want to withdraw your winnings, simply login to your account and go to the payment method section. Choose to withdraw. The process of withdrawing is similar to when you deposited money. After picking your withdrawal method, you need to provide the payment details that are asked for. The available methods include:

  • Visa

  • MasterCard

  • Skrill

  • Neteller

  • Wire Transfer

As mentioned already, JackpotCity processes withdrawals quickly. You can expect your request to be processed within 24-48 hours. Some options are slower than the other, and in some cases, for instance, Visa withdrawals can take up to five working days. If it is your first time withdrawing money from JackpotCity, you will be asked to verify your identity. They will ask you to provide a photocopy of your ID, passport or driver's license, a recent utility bill and in some cases, a recent bank statement. This is part of a process called Know Yours Customer (KYC). KYC is a requirement from regulatory bodies and authorities. It is in place to combat fraud and criminal activities such as money laundering. It is also used to ensure that you are of legal gambling age. After providing the documentation you were asked for, the legal team at JackpotCity will verify your identity within 24 hours. When verified, you will be able to withdraw money.

JackpotCity reliability and customer service

We and the majority of all players and the entirety of the online casino industry have the opinion that JackpotCity is a safe and reliable online casino. They have been operational since the end of the 90s and made great adaptations to their platform throughout the years. Today it is a modern site that utilizes the latest security technology when it comes to the transfer and storage of data and payments. JackpotCity casino is fully licensed by the Kahnawake and Malta Gaming Authority (MGA).

The reliability of JackpotCity

The Kahnawake and MGA license ensures that JackpotCity adheres to the high standards set up for top online casino operators. Obtaining and keeping the license requires many resources in terms of money, time and personnel. The licenses mean that the JackpotCity casino platform is:

  • Secure

  • Games are fair

  • Payouts are guaranteed

  • Privacy is protected

All the games that are offered are independently audited by eCOGRA. eCOGRA is a testing agency that makes sure all games are fair.

Customer service at JackpotCity casino

You will find an extensive FAQ section on the site where answers to the most common questions can be found. If you need to contact a customer service representative, you will be met by someone from their friendly and professional team. The support is available 24/7. Around-the-clock options are limited to live chat and email. We recommend using live chat. There is also a telephone option during business hours.

Is it possible to play JackpotCity games on mobile phones?

JackpotCity is a modern online casino that adapts to any device. Regardless of whether you are accessing the site from an old Blackberry or an iPhone X, you can expect to play your favorite games. Currently, there are over 500 games available on mobile devices, with a steady stream of new games added on a weekly basis. There are no dedicated native apps available for either iOS or Android.

Things to remember about JackpotCity casino

JackpotCity is one of the oldest online casino sites available worldwide and in Canada. Their game offering is small. There are only around 600 games available. On the other hand, the welcome bonus is massive; new players can enjoy a 100% matching bonus up to $1600. There is around-the-clock support, and you will be playing on a platform that values your privacy and security. Besides the lack of diversity in games, players at JackpotCity casino are left with little to wish for.

Frequently asked questions

✔️ Is JackpotCity a reliable casino?


🤑 What is JackpotCity's best bonus?


⏲️ How long does it take to make a withdrawal at JackpotCity in Canada?


🔒 Is JackpotCity casino regulated?


Quickfacts on Jackpot City

Bayton Limited
Min. depositMin. deposit

What we think about Jackpot City

Game providers
Payment providers
Global rating

3.40 / 10


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