What we think about online casino Jackpot City
Lucky7Bonus' feedback on Jackpot City
Jackpot City Casino was launched in 1998, making it one of the very first casinos to appear online. It has earned a reputation as one of the safest and most reliable online options globally, and in Canada too.
Many players have commented about the great player experience on this site, thanks to a satisfactory selection of games and the great offers which improve gameplay.
Join us on our trip to the digital version of Las Vegas city to carefully analyse both the positive and negative aspects of this casino.
Pros & Cons for Jackpot City
- Mobile app for both iOS and Android
- Huge welcome bonus adding up to $1,600
- A reliable casino that has been active since 1998
- Incredible loyalty program which comes with many perks!
- Quite difficult to access live customer support
- Waiting times to start your live chat could be quite long
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Jackpot City Casino is one of the biggest names in the industry. It is well-established and one of the strongest competitors in the scene. Over the years, it has become a go-to online gambling destination for many.
In comparison to more modern casinos, this gaming platform lacks an insane number of games in its library. It is also true, however, that this gaming platform is one of the fastest withdrawal casinos on the market.
We will delve into more detail about this in a bit, but first, let’s start by looking into the casino’s promos section…certainly the most exciting part of the site!
Bonuses and Promotions
When compared to other casinos, Jackpot City Casino has only one prominent promotion available for their players. However, it's an amazing bonus, which explains why, in Canada, this casino has become increasingly more popular.
Although bonuses are limited, free spins promotions are often available. Let's take a deeper look at these offers.
Welcome Bonus
When signing-up at this online casino, Canadian players can benefit from a very generous welcome bonus, worth a total of $1,600 split between your first 4 deposits:
1st Deposit: 100% match up, up to $400
2nd Deposit: 100% match up, up to $400
3rd Deposit: 100% match up, up to $400
4th Deposit: 100% match up, up to $400
Keep in mind the following terms and conditions:
A minimum $10 deposit is required.
The maximum bet is $5.
You can only claim this bonus within 7 days of signing up.
Extra: Receive 80 free spins when placing a $1 deposit.
This bonus is subject to a 70x wager. Seems brutal, but there's a reason behind it:
In most casinos, wagering requirements reach a maximum of 45x or 50x.
So, why is Jackpot City Casino's wager so much higher?
At this casino, the wager only applies to the bonus amount of $200 (out of the possible $400). Effectively, this would mean that your wager is 35x for the $200 dollars, which makes it very similar to other casinos.
So, while you may frown upon seeing a 70x wager requirement, the probability of clearing the bonus is quite high.
$1 Bonus Free Spins
With a deposit of $1 at Jackpot City, you can receive a grand total of 80 free spins!
Players can utilize their awarded free spins on the Wacky Panda slot, and a second deposit of at least $5 will award them with an additional 50 free spins on the Atlantean Treasures Mega Moolah slot.
This is a bonus that we rarely come across at other casinos, so we highly encourage you to sign up today to benefit from this highly generous offer!
The Bonus Wheel
Once you've officially made your first deposit at JackpotCity Canada, you can win special prizes by spinning the bonus wheel every day!
The wheel is full of amazing rewards such as loyalty points, free spins, and bonus credits, amongst others. Land on the joker's hat and you get no prize.
This is a very fun and exciting concept and an interesting reward system which puts players in a position where they could win gifts and enhance their gameplay multiple times daily.
The VIP Program
No special invite is required for players to join this platform’s version of a VIP club.
All you need to do is start depositing and playing at the casino. Remember, your participation is taken into consideration only when you play for real money and not for fun.
Throughout your gameplay, you collect loyalty points, and the more you get, the higher you rank in the program’s hierarchy. Signing up will instantly win you 2,500 points.
Keep winning more and more points every time you wager money at the casino:
A wager of just $1 awards you 1 point
Let's go through the 6 levels of the loyalty program:
| Levels | Status Points | Level Bonus | Points on 1st deposit | Daily Specials |
|---|---|---|---|---|
| Level 1: Bronze | 0 – 2,499 | 0% | 2,500 | 15% more |
| Level 2: Silver | 2,500 – 11,999 | 3% | / | 25% more |
| Level 3: Gold | 12,000 – 49,999 | 6% | / | 50% more |
| Level 4: Platinum | 50,000 – 124,999 | 8% | / | 75% more |
| Level 5: Diamond | 125,000 – 2,147,483,646 | 12% | / | 100% more |
| Level 6: Privé | Invite Only | 15% | / | 120% |
What are the perks of being part of the loyalty program?:
Free spins
Exclusive offers
Daily deals
Bonus money
Prioritized withdrawals
Before registering your player account at various casinos, always make sure to read all their terms and conditions, especially those related to bonuses.
The Game Selection
One's expectation of casinos that's been around for a quarter of a century is for them to have racked up a selection of games that surpasses thousands.
However, Jackpot City Casino has remained humble and chose to curate a smaller selection for its players.
The library at this casino is only includes about 700 games, 300 of which are slots and another 400 are miscellaneous casino options of different genres such as Blackjack, Video Poker, Baccarat, and Roulette.
All the games we recommend in our review are only accessible once you've signed up and verified your account.
Slot Machines
Jackpot City Canada offers a total of 300 slots, many of which were produced by Games Global, formerly known as Microgaming.
Many of these slots are very popular within the community and can be found at many online casinos.
Some of our favourite slots that you can find on this platform include the following:
Overall, we were pleased with the slots selection available here at Jackpot City Casino: The quality of the games was high and the software providers that the casino has chosen to partner with are very reliable.
We do, however, think that the variety of games can be vastly improved, allowing players to have a vaster selection at their disposal.
Hit the Jackpot...City
This casino would not be living up to its name if it did not have a good selection of blockbuster, life-changing jackpot games.
We've compiled a list of the most enticing jackpots available here:
The Mega Moolah series: A progressive jackpot that could go over $16,000,000
Wheel of Wishes: A jackpot that grows closer and closer to $20,000,000
Must Win Jackpots: A series of 40 titles found at many major casinos
Here, you can also play Treasure Nile and Major Millions. We’re not as familiar with these titles but we do trust the casino’s judgement to only include provably fair games in the library.
Jackpots such as Mega Moolah attract audiences with their low entry starting bets. You don't need to risk much in order to be able to participate and, potentially, win millions.
You could start off your progress with a bet as small as $0.25. This will reward you with 30 credits and 120 free spins. However, you would still need to have made an initial deposit of at least $10.
Our favourite slots from the Mega Moolah series that you may find here are:
Atlantean Treasures Mega Moolah
Paddy’s Pot Mega Moolah
Another very famous jackpot series by Games Global which you can try out on this site is ‘WowPot!’. We highly recommend checking it out.
Progressive slots are casino games where the prize pool continuously gets bigger and bigger allowing players larger and more frequent winnings.
Live Casino Games
Most of the live games lobby at Jackpot City Casino is powered by Evolution. Unfortunately, this is yet another review where we must emphasize the fact that this provider, which is best known for its live casino games, is restricted in most of Canada.
A selection of classic games are on offer but, admittedly, the live options are quite limited due to the aforementioned fact, especially when it comes to live game shows.
Your options include:
Baccarat
The majority of the possibilities for Canadian audiences are by On Air Entertainment and Pragmatic Play Live. The choice is also restricted in the way in which almost all available options include traditional table games:
Live One Blackjack by On Air Entertainment
Live Private Blackjack by On Air Entertainment
Live Baccarat by Pragmatic Play Live
Live Lotus Speed Baccarat by On Air Entertainment
Live Speed Roulette by Pragmatic Play Live
Despite the lack of variety in the choices in this live lobby, we were quite pleased with what we were able to try out, especially by Pragmatic Play Live which is an excellent software provider for live casinos.
Table Games
Many of the most classic table games are on offer on this platform.
Hit the ‘Table’ section to discover which traditional games you have access to in Canada. This section will show you both the live multi-player and single-player options.
Although the list is not very long, we were surely very satisfied with the choices included, especially since we have often visited casinos where the classics were in a minority.
The casino experience is really dampened when actual traditional casino games aren’t included.
At this casino, there are many titles you could choose from, such as:
Premier Blackjack with Side Bets by Switch Studios
Extreme Multifire Roulette by Switch Studios
Immortal Romance Video Bingo by Switch Studios
No Commission Baccarat by Switch Studios
Roulette Mega Moolah by Switch Studios
Arcade Games
An entire category is dedicated to the casino’s menu of arcade titles. 30 options were available when we visited, and we certainly had to try them out!
Our top recommendations from this selection would be:
FlyX by Buck Stakes Entertainment
Big Bass Splash by Pragmatic Play
Overall, we were very pleased with the arcade game titles available to choose from, however, as with most of the categories in this casino’s game library, we would love to see more variety in the future.
The Software Providers
In recent years, the casino has opened its doors to many more notable game suppliers.
However, for the most part, the games catalogue is composed by titles from the following 3 software providers:
On Air Entertainment
The leading games supplier is Games Global so of course, you will be able to find some of this producer's biggest hits at Jackpot City Casino. Amongst others, these include the Thunderstruck and Mega Moolah slot series.
Games Global was one of the founders of online casino game providers, so it should come as no surprise that they have chosen to collaborate with this gaming platform, one of the oldest casinos in the scene.
They introduced progressive jackpots very early on in their career and they are known for paying out some of the largest amounts of money we have seen in online casino history.
How to play for free at this online casino
You’ll be very pleased to know that members of Jackpot City Casino can play online casino games completely for free!
Available both on desktop and on your mobile devices, this feature allows you to try out casino titles before spending your hard-earned cash on a game that ends up not being the right fit for you.
To play for free, all you have to do is hover your cursor over the game of your choosing and click on the ‘Demo’ icon that appears.
Playing games in demo mode allows you to test out the titles available in casinos’ game libraries, all free of charge!
Keep in mind that any free game winnings cannot be cashed out, and that not all titles in the gaming platform’s portfolio will be available in demo mode.
How do I register my player account?
Your visit to this city starts with your registration:
Find the orange ‘Sign Up' button at the top right-hand corner of your screen. This will redirect you to the registration form you need to complete in order to create an account here.
Start off by selecting your country and the region in which you reside.
Next, it's time to provide your personal information to compile your profile at the casino.
Most importantly, confirm that you are over 18 years of age. And just like that, you're a new Jackpot City Casino member!
The information that you need to provide at this stage includes the following:
Your email address
Mobile phone number
Full name
Date of birth
Gender preference
Preferred language and currency
Home address
Create a unique username
Provide a strong, secure password
You can go ahead and complete identity verification once you've signed up, so that you won't need to worry about this process before making your 1st withdrawal.
To do so, click on your username that you will find at the right-hand side of the screen. In the drop-down menu, select ‘My Account’ and then go to ‘My Documents’.
Here, you are given a clear description of the documents you need to upload copies of to complete identity verification.
This is a process that is absolutely necessary no matter which casino you visit. Be wary of casinos that do not require players to complete this verification process: We would not say that they are very reliable casinos.
Casinos typically require players to provide clear copies of the following:
Your I.D. card, passport, or driver's license
A recent utility bill
On rare occasions, a recent bank statement or payroll receipt
Casinos enforce this process to avoid crime and fraudulent behaviour on their platforms.
Depositing and Withdrawing from Casinos
Jackpot City Casino is an extremely trustworthy gaming platform that collaborates with various well-known and dependable banking options.
The security surrounding transactions is top-notch and has been proven by the casino in its almost 30 years of experience.
Most withdrawals are processed within 24-48 hours and deposits are normally instantaneously visible on players' accounts. However, the length of time it takes to process your withdrawal request does depend on the banking option you select.
Remember that when you become part of the loyalty program and climb higher in rank, your withdrawal requests are prioritized, making them even quicker.
Let's take a look at how to make transactions at this casino, and which payment methods are on offer for Canadian audiences.
How do I make a Deposit in Canada?
Especially if you are interested in reaping the benefits of this casino’s welcome bonus and loyalty program, you will need to top up your balance.
To do so, follow these steps:
Log into your account and go to the ‘Bank’ tab.
Choose ‘Deposit’ from the menu.
Pick your preferred payment method.
Specify how much money you want to deposit into your account.
At this point, you can also opt into any promotions which are available to you.
You will be redirected to your bank's page where you should follow the prompts to confirm the deposit and finalize it.
These are a few of the banking options that are available for Canadian players:
iDebit
Keep in mind that the minimum deposit allowed on this platform is $10.
Watch out as the minimum deposit may vary depending on the bonuses you’d like to use.
How do I make a Withdrawal in Canada?
Jackpot City Casino processes withdrawals quickly. As we specified earlier, you can expect your request to be processed within 24-48 hours.
Some options are slower than others. Some cases, like Visa withdrawals, may take up to 5 working days.
To request a withdrawal, follow these steps:
Once again, go to the drop-down menu accessible through the ‘Bank’ button but, this time, choose ‘Withdraw’.
If the deposit method you chose is also one of the withdrawal options, the system automatically updates your choice.
If you wish to change the banking option you chose, or if you need to choose a new one, you should do that manually the same way you chose your deposit method.
Fill in the fields with the information requested, including the amount of cash that you wish to withdraw.
Confirm your request and submit for approval.
Your request will be in processing for a maximum of 24 hours and after that, the payout is transferred to your account.
Here at Lucky7Bonus, we are quite pleased with this process and the ease with which withdrawals can be accomplished.
Not only is it very straight forward but, especially when compared to other online casinos, Jackpot City offers one of the fastest withdrawals on the market.
How Reliable and Secure is Jackpot City Casino Canada?
We can confirm that this is a very safe space to gamble online.
The website is SSL encrypted.
As we have described extensively throughout this Jackpot City review, this online gambling platform enforces very strict and cautious rules to make sure that players are not scammers. This prevents any potential issues for other players and the casino itself.
As for licensing, Jackpot City Casino is fully licensed by the Malta Gaming Authority (MGA), one of the most sought-after licenses for online casinos at the moment.
This license is very difficult to obtain and, subsequently, maintain. For this reason, you can rest assured that this casino is a completely safe and trustworthy platform for you to play at.
What does a valid, reliable license ensure?
Security
Fair games
Guaranteed payouts
Privacy protection
Backed up with years of expertise and a strong presence in the scene, it would be safe to say that in terms of security, this casino is definitely up to standard.
The Customer Support for Canadians
A tab on the top banner of the homepage labelled ‘Support’ unfortunately only redirects you to a library of common issues and their solution, but not to a live agent.
Although their FAQ is very well equipped, it is absolutely necessary to be able to access customer support easily.
There are many questions you may need to ask, especially if you're a new player, and at Jackpot City Casino, you aren’t able to do that before signing up.
Unfortunately, as we saw at Ruby Fortune and Spin Casino, accessing the casino's live chat isn't super easy here. This definitely made the casino lose points with us.
Support is available 24/7 and manned by friendly agents who are well-prepared to solve your issues. However, the service is shared with the two casinos we mentioned just above, so it can be a bit chaotic to get the answers you're looking for.
You should remember to always specify which casino you have joined.
Another drawback of this is that, since the same group of agents manages requests from these 3 different casinos, there is always a tedious queue to wait in before you can make your query. Unfortunately, this could take quite a long time.
To open a live chat, the best way is to hover over your username and select my account from the drop-down menu. From here, select ‘My Documents’ and click on the 24/7 customer support link at the bottom of the page as indicated in the image above.
During business hours, you may even email and call the casino.
Mobile Casino: Play on the Go!
Travel to this city of wonders from the palm of your hand!
Jackpot City Casino has modernized itself over the years and now offers an app, available on both iOS and Android. You can find the app in your app store.
All the casino's games can be accessed through your mobile device, and any new additions to the menu are also updated to the app.
The welcome bonus is also offered on your mobile device, and your activity here will also reward you points that make you a member of the casino's loyalty program.
On the app, you can try your luck in any jackpot competition or progressive slots, play video poker, and claim any of the bonuses the casino is currently offering.
If you are accessing through a browser on a mobile phone or tablet, the website will render very well and allows you to access all the games you would be able to access on a desktop.
We were very impressed by how mobile-friendly this somewhat ancient online gambling platform has made itself, appealing to modern audiences.
Conclusion: Jackpot City Review
In this review, we have compiled a detailed list of both the pros and cons of this gaming platform.
Overall, we would have imagined that such an old and popular casino would have had a much wider gaming choice, not a mere 700 games.
Despite this negative aspect, however, we cannot complain about the following:
The casino’s implementation of very strict safety and security measures
User-friendly website design, except for the accessibility of the customer support live chat
Satisfactory customer service, once you get in touch
Fair games
One of the fastest withdrawal casinos on the market
Very well-equipped and informative website and FAQ
Amazing welcome bonus including $1 free spins
A loyalty program with great benefits
Albeit the small game choice, an amazing selection of slots is accessible here
Mobile app that allows players to play on their mobile devices from anywhere and at any time.
And of course, many, many jackpot games to choose from!
So, ultimately, it depends on your style and what you are looking for at your casino of choice.
We would say that Jackpot City Casino is an ideal gambling destination for a novice player.
This is a safe casino, where you can practice and improve playing classic games and some of the most popular modern slots available at the moment!
Are you ready to enter this opulent Jackpot city?
Frequently asked questions
✔️ Is JackpotCity a reliable casino?
🤑 What is JackpotCity's best bonus?
⏲️ How long does it take to make a withdrawal at JackpotCity in Canada?
🔒 Is JackpotCity casino regulated?
✔️ Is JackpotCity a reliable casino?
🤑 What is JackpotCity's best bonus?
⏲️ How long does it take to make a withdrawal at JackpotCity in Canada?
🔒 Is JackpotCity casino regulated?
Quickfacts on Jackpot City
What we think about Jackpot City
5.80 / 10
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